Platform Guides

Master Every Portal

Step-by-step guides for each LitFin portal. Whether you're a credit officer training through the borrower-lens practice, an officer reviewing case after case, or an administrator configuring your institution's training program.

4 Portals28+ TopicsStep-by-Step

Choose Your Guide

Each guide covers a different portal with detailed walkthroughs tailored to your role.

01For Credit Officers & Trainees

Borrower-Lens Practice Guide

How a credit officer trains by stepping into the borrower lens: signed in as the officer, you walk the practice application stepper end to end to see a case from the applicant's side. AI guidance on every step, voice interaction, and explainable feedback. A training exercise, never a real application.

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What's covered
  • 1Start a practice run from the officer surface
  • 2Walk the intake and appraisal stepper
  • 3AI guidance and field-by-field coaching
  • 4Attach example documents for practice
  • 5Voice interaction in Swahili and English
  • 6Review explainable AI feedback on the run
  • 7No real lending, no real submission
02For Credit & Finance Officers

Officer Portal Guide

How officers train on LitFin to review simulated applications with AI-powered analysis, verify documents with our document AI, and practice making informed lending decisions.

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What's covered
  • 1AI-powered case management & pre-analysis
  • 2In-depth desktop review with AI credit analysis
  • 3Contradiction detection & risk scoring
  • 4Document verification with our document AI
  • 5Five Cs assessment with AI scoring
  • 6Professional development & certifications
  • 7Compliance automation & audit trail
03For Organization Administrators

Organization Studio Guide

Configure your organization's training program on LitFin. Set up simulated loan products with drag-and-drop, surface platform intelligence, manage banking and finance training programs, and access analytics.

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What's covered
  • 1Product configuration with drag-and-drop
  • 2Platform intelligence & AI insight reports
  • 3Banking and finance training programs
  • 4Officer accounts, roles & auto-routing
  • 5Layered security & compliance
  • 6Analytics & reporting dashboard
  • 7White-label branding & branch network
04For Institutions & Partners

For Organizations

See how LitFin serves banks, MNOs, SACCOs, VICOBA groups, corporates, government agencies, and more.

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What's covered
  • 1Commercial banks & microfinance
  • 2MNOs & digital lenders
  • 3SACCOs & VICOBA groups
  • 4Corporate training programs
  • 5Government & regulatory bodies
  • 6Multi-tenant B2B deployment
  • 7Custom integration & white-label

Need Help Getting Started?

Our support team is here to help you make the most of LitFin.

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