Primary database, authentication, file storage, realtime
- Aina za data
- identity, credentials, documents, events, audit
- Eneo
- EU (eu-west-1) with replication to US for backups
- Njia ya uhamishaji
- EU SCCs 2021/914 + PDPA explicit consent at signup
AI model inference (Claude family) for conversational + analysis tasks
- Aina za data
- chat_messages, document_text
- Eneo
- United States
- Njia ya uhamishaji
- EU SCCs + zero-retention agreement on API tier
AI model inference for conversation + voice (Realtime API, Whisper)
- Aina za data
- chat_messages, voice_audio_short_lived
- Eneo
- United States
- Njia ya uhamishaji
- EU SCCs + 30-day max retention, no training
AI model inference for structured extraction, internal plumbing, offline batch work and English learning material
- Aina za data
- chat_messages, document_text, identity_data_in_free_text_UNRESOLVED
- Eneo
- Singapore
- Njia ya uhamishaji
- UNDETERMINED SINCE 2026-08-07. An executed agreement exists, but the recorded transfer ground was per-subject opt-in consent scoped to behavioural batch summarisation, and the owner directive widened this provider to every data class including special category. The consent ground does not cover that and is not observable at dispatch, so no ground currently supports the actual flow. Counsel must select one; the widened purpose is separately notifiable to controllers.
Text-to-speech (Eleven v3) and speech-to-text (Scribe v2) for Swahili + English
- Aina za data
- voice_audio, transcripts
- Eneo
- United States + EU
- Njia ya uhamishaji
- EU SCCs + voice prints retained <30 days unless user opts in
SMS, WhatsApp Business, voice telephony for staged-call walkthrough
- Aina za data
- phone_number, message_content, call_metadata
- Eneo
- United States with regional routing for Tanzania via local carrier
- Njia ya uhamishaji
- EU SCCs + Twilio binding corporate rules
Tanzania-local SMS, USSD, voice routing (lower latency + cost)
- Aina za data
- phone_number, message_content
- Eneo
- Kenya (regional African processing)
- Njia ya uhamishaji
- Intra-EAC processing under EAC Treaty alignment
Edge CDN, WAF, DDoS protection, bot management
- Aina za data
- ip_address, request_headers, edge_logs_24h
- Eneo
- Global edge network with EU/US primary
- Njia ya uhamishaji
- EU SCCs + Cloudflare DPA
Mobile subscription billing, entitlements (Free/Standard/Premium)
- Aina za data
- app_user_id, subscription_status, transaction_id
- Eneo
- United States
- Njia ya uhamishaji
- EU SCCs + RevenueCat DPA
Frontend hosting, serverless functions, edge runtime
- Aina za data
- request_logs_short_term, deployment_metadata
- Eneo
- Global edge with EU/US primary
- Njia ya uhamishaji
- EU SCCs + Vercel DPA