Primary database, authentication, file storage, realtime
- Data categories
- identity, credentials, documents, events, audit
- Region
- EU (eu-west-1) with replication to US for backups
- Transfer mechanism
- EU SCCs 2021/914 + PDPA explicit consent at signup
AI model inference (Claude family) for conversational + analysis tasks
- Data categories
- chat_messages, document_text
- Region
- United States
- Transfer mechanism
- EU SCCs + zero-retention agreement on API tier
AI model inference for conversation + voice (Realtime API, Whisper)
- Data categories
- chat_messages, voice_audio_short_lived
- Region
- United States
- Transfer mechanism
- EU SCCs + 30-day max retention, no training
AI model inference for structured extraction, internal plumbing, offline batch work and English learning material
- Data categories
- chat_messages, document_text, identity_data_in_free_text_UNRESOLVED
- Region
- Singapore
- Transfer mechanism
- UNDETERMINED SINCE 2026-08-07. An executed agreement exists, but the recorded transfer ground was per-subject opt-in consent scoped to behavioural batch summarisation, and the owner directive widened this provider to every data class including special category. The consent ground does not cover that and is not observable at dispatch, so no ground currently supports the actual flow. Counsel must select one; the widened purpose is separately notifiable to controllers.
Text-to-speech (Eleven v3) and speech-to-text (Scribe v2) for Swahili + English
- Data categories
- voice_audio, transcripts
- Region
- United States + EU
- Transfer mechanism
- EU SCCs + voice prints retained <30 days unless user opts in
SMS, WhatsApp Business, voice telephony for staged-call walkthrough
- Data categories
- phone_number, message_content, call_metadata
- Region
- United States with regional routing for Tanzania via local carrier
- Transfer mechanism
- EU SCCs + Twilio binding corporate rules
Tanzania-local SMS, USSD, voice routing (lower latency + cost)
- Data categories
- phone_number, message_content
- Region
- Kenya (regional African processing)
- Transfer mechanism
- Intra-EAC processing under EAC Treaty alignment
Edge CDN, WAF, DDoS protection, bot management
- Data categories
- ip_address, request_headers, edge_logs_24h
- Region
- Global edge network with EU/US primary
- Transfer mechanism
- EU SCCs + Cloudflare DPA
Mobile subscription billing, entitlements (Free/Standard/Premium)
- Data categories
- app_user_id, subscription_status, transaction_id
- Region
- United States
- Transfer mechanism
- EU SCCs + RevenueCat DPA
Frontend hosting, serverless functions, edge runtime
- Data categories
- request_logs_short_term, deployment_metadata
- Region
- Global edge with EU/US primary
- Transfer mechanism
- EU SCCs + Vercel DPA